Useful information

Touchstones Rochdale

View www.visitrochdale.com/dippy (external link)  for up to date informaiton on

Wi-Fi

Free public Wi-Fi is available on the ground floor at Number One Riverside and the cafe area at Touchstones Rochdale. If you’re travelling by Metrolink then you can also enjoy free Wi-Fi on all Metrolink trams.
Find out how to connect your device for:

Free Wi-fi at Number One Riverside and Touchstones Rochdale

Free Wi-fi on all Metrolink trams 

Accessibility

Trail map

There is a short walk between Meet Dippy at Number One Riverside and the Dippy Exhibition at Touchstones Rochdale (approximately 0.4miles or 10-15minutes).  The route is fully accessible for wheelchair users and for families with pushchairs.

Entrances

The main entrance door is automatic. The main entrance is situated on the ground floor with step free, level access throughout. The floor surface is tiled, is even and well lit. The welcome desk has a lowered section with a hearing loop. If you have special requirements, please let us know in advance and we will do our best to help you.

Blue Badge Parking

There are 3 designated parking bays for Blue Badge holders outside the centre. If these are occupied, there are Blue Badge parking spaces in the town centre car parks. There is a loading bay near the main entrance that can be used as a drop-off point, but with no dropped kerb.

Getting around the Exhibitions

Touchstones Rochdale is based on 2 floors and is fully accessible for people using wheelchairs. There are lifts to the galleries on the 1st floor. Our front of house staff will endeavour to assist visitors throughout the museum.
We want everyone to enjoy their visit to Touchstones Rochdale so if you have special requirements, please let us know in advance and we’ll do our best to help you.

Accessible Toilets

The disabled toilet is located on the ground floor near the main entrance and is not key operated. The toilet height is 500mm. There are vertical rails either side of both basin and toilet. There is an emergency alarm pull cord. The flooring is non-slip laminate. The sink has a lever tap.

Seating

Collapsible seats are available for use in the galleries.

Assistance Dogs

We welcome assistance dogs.

Fire alarms

The fire alarms have voice evacuation sounders, visual flashing lights. Both lifts are designated as fire evacuation lifts and staff will assist in the event of an emergency. If the lift is out of action, there are evac chairs available. People unable to exit the building should wait at the fire refuge points at the top of each stairwell (in the 4 corners of the museum) to await evacuation. If you need assistance to exit the building in the event of a fire alarm please tell a member of staff. Please note a short test to sound the alarm is carried out at 8.30am on Friday of each week.

 

Dippy Shop

You can buy Dippy on Tour souvenirs and pocket money gifts for children from both venues at Number One Riverside and Touchstones Rochdale. Both venues will have the same products on sale, subject to availability.

First Aid

If you require first aid please contact a member of staff who will call for a registered first aider.

Food & Drink

Please help us preserve our exhibition by not eating or drinking in the exhibition area and galleries.

The Art Cafe at Touchstones Rochdale serves a wide selection of hot and cold food, drinks and snacks. With free Wi-Fi and relaxed atmosphere, it’s the perfect place to relax after looking round the Dippy Exhibition.

Number One Riverside: there is a cafe at Number One Riverside offering free Wi-Fi. This is run independently to the council. It is located on the ground floor at the rear of the building. Hot and cold drinks are available as well as sandwiches, cakes and snacks. There is also an outside seating area.

Rochdale Town Hall: visit the Clock Tower Dining Room at Rochdale Town Hall. Sit down and relax in chic surroundings while we take care of you. Whether it’s to drink in or to takeaway, you’ll love our freshly-ground coffees. Our fully-trained baristas make your drink to-order from the best Arabica beans, just as you like it. And with free Wi-Fi available, Clock Tower Dining Room is the perfect place for a pit stop.

More info about the Clock Tower Dining Room 

More places to eat: there is a superb choice of places to eat throughout Rochdale Town Centre, guaranteed to get your taste buds tingling and your mouth watering. You’ll find restaurants, coffee shops, tea rooms and pubs to suit every occasion, mood and budget.

Outdoor packed lunch areas: In good weather visitors are welcome to picnic at Rochdale Memorial Gardens and Broadfield Park. Both are located on your travel from Number One Riverside to Touchstones Rochdale. Unfortunately we’re not able to provide a packed lunch space on site at either Number One Riverside or Touchstones Rochdale.

More info about the Rochdale Memorial Gardens 

More info about Broadfield Park

 

Contact Us

For general enquiries, please use our Frequently Asked Questions.

If you can’t find the answers to your questions on the website please email dippy@rochdale.gov.uk

For enquiries relating to the Dippy exhibition at Touchstones Rochdale you can also ring Touchstones Rochdale on 01706 924492.